The supply chain performance is analyzed based on the relationships and requirements of the final customer. From product availability, on-time delivery to inventory capacity are considered in this analysis.

Various measures can be used to evaluate the performance and judge its development. These categories can be divided into two, qualitative measures and quantitative measures. Their definitions are:

1) Qualitative measures – For example, customer satisfaction and product quality.

2) Quantitative measures – For example, order delivery time, logistical response time, flexibility, resource utilization, and delivery performance.

To meet all these demands you need to invest in technology and supply chain digitization in a broad and extensive way. You also need to consider the coordination of your platforms, because mismatched information directly interferes with supply chain performance.

You need to speed up document generation, automate your team’s communication, track and monitor your shipments, and integrate your customers into these processes. In addition, you need to record all the information and data that the activities provide. It is necessary one system that tracks everything.

Therefore, to improve the supply chain performance it is essential to have the right technologies on your side like Artificial Intelligence and Machine Learning. Enjoy the benefits that the new era of logistics is bringing.

You can centralize all your supply chain functions and collect data from all your activities using a single Smart Operating System. Start your new journey in logistics here.